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Trouble Shooting:
Before you begin trouble shooting, make sure you know what a rangemaster is supposed to sound like. The rangemaster is not a fuzz and it is not an overdrive. It is a boost. If you email me and say, "The pedal works, but I don't sound like Brian May. What's wrong?", I'm not going to reply to you. If this is the first time you'll ever be using a rangemaster, let me tell you that it's probably nothing like what you would expect it to be, and you are probably going to be a little disappointed at first. But once you learn how to use it for purposes other than just a volume boost, you will find that this is going to be one of the pedals that you just can't live without. All you need to understand in the beginning is that if the pedal makes your signal louder, then it works.
Common Problems-
No Sound at all when ON or in BYPASS: Usually a sign that you did not wire your jacks correctly. You probably mixed up one of the tips with one of the sleeves. If you are 100% certain that you wired it correctly check your solder joints at the jacks.
Sound when in BYPASS but no sound when ON: This usually means that you wired something wrong with your footswitch. You probably mixed up your "in" with your "out". This is the same cause if the problem is reversed (sound when ON but no sound when in BYPASS). If you are 100% certain that you wired it correctly, check your solder joints on the switch...particularly lugs 3 and 6.
Pedal works but the boost is weak or doesn't sound right: This usually means that your transistor was not positioned correctly. Check again and make sure that your collector is where the collector should be and the emitter is where the emitter should be. If you 100% certain that you wired it correctly check your solder joints. ALSO!!!! Make sure you know what a treble boost is supposed to sound like. If this is going to be your first experience with a treble boost, you should know that it doesn't sound at all like what most people expect it to sound like.
If you've tried these tips and you still can't get it to work, email me at customersupport@bigtonemusic.com
It helps if you can supply close up pics of your pedal. If we're still having problems the next step is to set up an "instant messenger trouble shooting session". If all else fails, send the pedal back to me, and I'll get it working again. There will be a hefty wait time to encourage people to actually try their hardest...especially if I feel that you didn't really try. You'll also have to pick up the tab for the return shipping.
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